Insurance agencies are inherently document intensive organisations. Application forms, correspondence (both inbound and outgoing), policy documents and position descriptions are becoming increasingly complex, personalised and labour intensive to produce and process.

Mosaic can improve your profitability by reducing the costs associated with producing and maintaining policy documentation and outbound correspondence, as well as costs associated with processing inbound correspondence. We can also improve the time to market for new insurance products and services by establishing a library of streamlined documentation so new products can be built around a shared core of documentation.

We can also help you streamline your back office functions by reducing the costs associated with procurement and processing customer invoices. Industry research has shown that the costs associated with processing an invoice from receipt to payment can vary from $55.00 to $4.60, depending on the efficiency of your payment processes.

Contact Mosaic today to learn more about how we have helped insurers streamline their document templates, reducing development and maintenance effort by upwards of 66%.